How can we help?

It takes three simple steps. Choose the occasion you’re celebrating, set a budget that feels right, and tell us where to deliver. We send your order to local florists near the destination, and the first to accept creates your arrangement.

Rather than picking from a fixed catalog, you trust a local artisan to design something beautiful within your budget. Florists use their creative judgment, the freshest stems on hand, and the sentiment of your occasion to hand-arrange a one-of-a-kind bouquet.

No. This isn’t a traditional flower website built around endless menus, stock photographs, SKU numbers, or catalogue products. You’re not buying a picture: you’re commissioning a creative florist. Simply tell us the occasion, choose your budget, and a local florist creates something beautiful using their own experience and the freshest flowers available.

Budgets run from a single rose at $30 up to $295 for something grand. Your whole budget goes to the florist, and it already covers delivery and applicable sales tax. Two lines are added at checkout and shown separately: a $1.50 sending fee and the card processing cost. Pick the amount you’re comfortable with: the florist designs the fullest, most beautiful arrangement possible at that price.

Yes. You can write a card message, and your florist writes it by hand and sends it with the flowers. Please don’t include sensitive or confidential information.

Delivery time windows are estimates provided by the delivering florist, who will make reasonable efforts to deliver on your requested date. We can’t guarantee exact timing for delays caused by weather, traffic, or events beyond anyone’s control.

Flowers are a natural product, so exact replication isn’t guaranteed. Your florist may substitute stems or containers of equal or greater value while keeping the overall style, color, and sentiment of the arrangement intact.

Availability shifts with the season and the daily flower market. Substitutions let your florist use the freshest, most beautiful materials available that day rather than settling for tired stems just to match a picture.

Your budget goes to the florist in full, and it covers delivery and applicable sales tax. On top of it you pay a $1.50 sending fee and the card processing cost, each shown as its own line before you pay. There is no commission, no membership and no subscription.

No. Delivery and any applicable sales tax are built into the budget you select and are handled by the florist who fulfils your order. The only things added at checkout are the $1.50 sending fee and the card processing cost, both itemised before you pay.

Yes. All payments are processed securely by Stripe, which is PCI compliant and manages the payment infrastructure. We never store your card details.

Please contact the delivering florist first: they create and deliver every arrangement and are best placed to make it right. Refunds or resends are handled at the florist’s discretion. We’re glad to help facilitate a resolution where we can.