Quality & creative freedom
We trust the florist to create. Every arrangement is designed by hand with seasonal, fresh flowers: substitutions of equal or greater value keep the style, color and sentiment intact.
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Clear expectations for the sender, the florist and every step between them.
From payment and privacy to creative freedom and delivery, the exchange keeps the standards visible and the technology quietly in the background.
Stripe holds the payment. It is captured only after a florist accepts the order.
We trust the florist to create. Every arrangement is designed by hand with seasonal, fresh flowers: substitutions of equal or greater value keep the style, color and sentiment intact.
Florists commit to the date you choose and make every reasonable effort to deliver on time, with clear communication when conditions beyond their control intervene.
Payments are processed by Stripe, a PCI-compliant provider. We never store your card details: your financial information stays protected at every step.
We collect only what we need to fulfill your order, and we never sell your information. Your messages and personal details are shared only to complete your delivery.
If something isn’t right, tell us. The delivering florist decides on a refund or a resend, and we help you reach them and put the case fairly.
The florist keeps the full arrangement price, with nothing deducted for membership or per order. What you pay goes to the shop that makes and delivers your flowers.
For customers
For florists
These standards are how we earn the moment you trust us with. They guide the florists who join the exchange, the way we handle your payment and information, and how we show up when something needs to be made right.
Payment
Stripe processes the payment, and the card is charged only after a florist accepts the order.
Real florists, secure payments and standards you can count on: every order, every time.